In a bid to make it easier to address customers’ enquiries and requests, Moniepoint Microfinance Bank has announced the opening of a new office in Lagos.
The new office which is located on Admiralty Road in the Lekki area of Lagos follows from the relocation of its MFB office from Oyo-Ibadan Rd to Lagos.
The new Moniepoint MFB office offers a full suite of banking services that cater to the essential financial needs of its customers, empowering them to truly live productive lives.
The Managing Director, Moniepoint MFB, Babatunde Olofin, noted that the Bank is committed to ensuring the creation of a society where everyone experiences financial happiness and are sufficiently empowered to bring their dreams to fruition.
He said that the new branch is in strong alignment with this proposition which alongside its other core digital banking channels, plays a key role in how the financial institution serves and provides solutions to customers across the country.
“As we consistently bolster our digital capabilities, we recognize that physical sites remain an important touchpoint for many customers, who relish the trust, inter-personal touch and clarity at face-to-face conversations which our amazing customer service personnel provide.
“As such, creating connected experiences – physical and digital to provide access to best-in-class banking services affords us the privilege to deliver customer satisfaction and drive our business growth even as we strive to meet and surpass the expectations of our stakeholders,” he said.
Olofin reiterated that at the heart of Moniepoint’s success are its highly esteemed customers and that judging from the feedback, testimonials, as well as the huge adoption of its products and services, the Bank is poised and well-positioned to deliver more quality and value-adding banking services.
