An attempt by an Aba, Abia State-based trader to drag a digital bank, Kuda, on social media has backfired.
The man had complained that Kuda Bank restricted his account without explanation and invited him to visit their offices in Sabo, Yaba.
He said he told them he was based in Aba and could not come to Lagos, but they insised on his coming to Lagos with proof of identification and address.
He said he sent a lawyer there, but they refused to divulge what the matter was to his lawyer. He now asked for advice on how to proceed.
Most of the netizens responding told the man to visit the bank and clear his name if he had nothing to hide.
See his post and some of the responses below:
“On second week of February, I tried sending money to a customer from my Kuda bank account but a text popped up that my account is restricted and I should contact help@kuda for help.
“I contacted them and they said that they are reviewing my account and I should exercise some patience while they sort things out. One week later, I contacted them again through email but they didn’t respond, so I sent them message on Twitter requesting for clarification on why my account is still restricted.
“They responded that I should come to their office at Sabo, Lagos with means of identification and a proof of house address for biometrics so that the issue could be resolved. I protested with many reasons on why it is inconvenient for me to come all the way to Lagos from Abia State which is where I reside. They didn’t budge, they said I must come to their office in Lagos for the issue to be resolved.
“But I was advised by friends and colleagues not to go as I would likely be arrested if I step a foot into their office. I decided to contact a lawyer and the lawyer visited their office but they refused to divulge the true reason for the restriction to him. A colleague of him who works with Kuda confided in him that the restriction could be a directive from EFCC.
“Please Nairalanders, I need help, people here who have experience in such cases should please advise me on what steps to take to retrieve my hard earned money from Kuda bank. P.S I mostly use the Kuda bank account to trade on Binance P2P”
The first person to respond wrote:
“If you dont have anything to hide embark on the journey and clear yourself. I’m sure what you have in the account is more than the cost you are scared of incurring.
However, if you are not sure of your transactions dealing them walk away.”
Another wrote: “There are few things you’re not telling us! Did some big amount enter the account of recent? If yes as I believe, where did the money come from, is it from you or someone? And is the money legit?
If you can’t answer these questions then you might have to do it the Tinubu way in Chicago.”
The next comment from Crytalion goes: “You must produce that your friend that gave you a hint not to show up, he’s a saboteur to the company… If you don’t have anything to hide, show up and sort out the issues.”
