Ecobank Nigeria has said that its customers can now transfer funds by email, SMS and Whatsapp.
The bank’s Head of Consumer Banking, Olukorede Demola-Adeniyi, said the new initiative is part of the bank’s innovation in digital banking, which is aimed at enabling customers perform their transactions conveniently.
She also disclosed that the bank’s mobile app has been simplified with more appealing interface to make it easier and convenient for people to transfer funds from their accounts with the App.
“This opportunity couldn’t have come at a better time when many people are self-isolating and keeping social distance due to the COVID-19. We have the responsibility as a bank to continue to innovate for the benefits of our teeming customers. We encourage our customers and others to utilise this new addition to our digital self-service solutions. With this feature, a customer can transfer up to N50,000 without the beneficiary’s account number. The transfer can be initiated without the beneficiary’s providing an account number or deciding on which account to receive the funds into. For us as a bank, this is super convenient for money transfer.”
Mrs Demola- Adeniyi further said, the process is simple and the beneficiary can redeem the money sent in 3 simple steps; Receive the web link sent to his mobile number as SMS or WhatsApp message, click on the link to select bank and enter the account number, then, submit the request and senders account is immediately debited. The beneficiary account irrespective of the bank receives the credit instantly. The process is secure, convenient and funds are in local currency and do not leave the senders account until the beneficiary initiates the redemption into the destination account.
Demola- Adeniyi called on those who are yet to download the Ecobank Mobile app to do so without delay so as to begin to enjoy the benefits.
“The Ecobank Mobile app allows you to enjoy our banking services instantly and conveniently on your mobile device. The app provides you with an easy channel to manage your account and perform financial transactions in a simple and secured manner. The app gives you access to affordable banking services and more, wherever you are, on your mobile 24/7, 365 days a year.”
